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Minor Issue for Displays & Room WizardsResolved

Began: 2018-02-09 10:42 AM Resolved: 2018-02-09 11:19 AM
Created On:2018-02-09 10:42 AM
Last Updated: 2018-02-09 11:19 AM
[2018-02-09 10:42 AM]-Patrick Roth

[9/8/17 @ 6:16 pm - Matthew] The comouter availability map is innaccurate at Mary I (and possibly other locations). I suspect this is related to the recent reimaging of computers by IT. I'm working with Institutional Marketing to fix the issue.

[2018-02-09 10:42 AM]-Patrick Roth

[9/13/17 @ 3:43 pm - Matthew] Computers are not letting the system know when they log out. Logging in is being captured perfectly, but the system thinks that all computers are in use even after a user has logged off, because the message is not making it to the server.

Institutional Marketing is aware of the issue and is working on it with IT.

[10/2/17 @ 1:14 pm - Matthew] As of this morning, the computer availability map is not updating for either logins or log outs. This means that it is currently showing that every computer in the building is available. I have a ticket in to Institutional Marketing to find out what is going on and will update when I know more.

This Minor Issue was reported on 9/8/17

[2018-02-09 11:19 AM]-Matthew Reidsma

The web team resolved thus issue.