[10/10/16 @ 10:06 am - Matthew] When reviewing chat transcripts, you can filter by chat rating, which is super helpful. However, when you're in that tab, you can view the transcript but you can't email it to anyone. This is really annoying because that means that I need to go back to viewing all transcripts in order to be able to email myself a transcript with a 4-star or 1-star rating. It would be so great if they could add that "email" icon/feature when you're viewing the chat ratings/comments.
This Feature Request was reported on 10/10/16.