University Libraries

Issues for Displays & Room Wizards

Minor Issue Unresolved

[10/4/17 @ 3:01 pm - Matthew]

The room reservation system is having intermittent problems, where users are told that the room they chose was unavailable. This tool was created and is maintained by IT, and we have reported the problem to them. You can direct users with this issue to the IT help desk and we'll continue to to monitor the issue.

This Minor Issue was reported on 10/4/17.

Minor Issue Unresolved

[9/8/17 @ 6:16 pm - Matthew]

The comouter availability map is innaccurate at Mary I (and possibly other locations). I suspect this is related to the recent reimaging of computers by IT. I'm working with Institutional Marketing to fix the issue.

[9/13/17 @ 3:43 pm - Matthew]

Computers are not letting the system know when they log out. Logging in is being captured perfectly, but the system thinks that all computers are in use even after a user has logged off, because the message is not making it to the server.

Institutional Marketing is aware of the issue and is working on it with IT.

[10/2/17 @ 1:14 pm - Matthew]

As of this morning, the computer availability map is not updating for either logins or log outs. This means that it is currently showing that every computer in the building is available. I have a ticket in to Institutional Marketing to find out what is going on and will update when I know more.

This Minor Issue was reported on 9/8/17.

Feature Request Unresolved

[1/25/16 @ 3:18 pm - Matthew]

Macs are not included in the computer availability map. We're working with IT to get them added.

This Feature Request was reported on 1/25/16.