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For some reason, the room reservation system does not work with Safari for Mac or Mobile Safari on iOS. It will either refuse to let the user access the site or else it will pretend to work (and even confirm success!) but actually fail to save anything.
IT is aware of the issue, but we have no ETA for when this will be fixed. In the meantime, have users try Firefox or Chrome to reserve rooms.
This has been fixed. There were some settings on the server that trigger a bug in Safari, and IT has changed those settings.
They have also pushed out a separate fix for the iPhone/iPad problem.
This issue was reported on 4/17/17 and resolved on 4/21/17.
Written by Jon Earley, Jon Bloom, and Matthew Reidsma for Grand Valley State University Libraries. Code is available on Github.