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MeLCat items are not always checked in correctly and items remain on the patron account. Work around is to change item status to @ - MeL Loan and check in again. Innovative is aware of this issue and is working on a fix.
This doesn't seem to be happening anymore. This was never reported as a resolved issue from Sierra, but we've had two upgrades since this was first reported and no recent issues. I'm closing this, but if the issue arises again I'll post an update.
This issue was reported on 6/12/13 and resolved on 7/27/15.
Written by Jon Earley, Jon Bloom, and Matthew Reidsma for Grand Valley State University Libraries. Code is available on Github.