All systems are online.

ASRS
Online
Catalog
Minor Issue
Chat & Knowledgebase
Minor Issue
Course Reserve
Online
Databases
Online
Digital Collections
Online
Displays & Room Wizards
Minor Issue
Document Delivery
Online
Homepage
Minor Issue
Journal Search
Online
Link Resolver
Online
ScholarWorks@GVSU
Online
Sierra ILS
Online
Subject & Course Guides
Minor Issue
Summon
Online

Subscribe: RSS  //  Email

Maintenance for ASRSResolved


Began: 2019-12-16 12:56 PM Resolved: 2020-01-07 12:00 AM
Created On:2019-12-16 12:56 PM
Last Updated: 2019-12-16 12:56 PM
[2019-12-16 12:56 PM]-Mary Morgan

The Steelcase Library AS/RS is down for maintenance until January 7, 2020. The Mary Idema Pew Library AS/RS is fully operational during this time.

Minor Issue for HomepageUnresolved


Began: 2019-12-12 1:50 PM
Created On:2019-12-12 1:50 PM
Last Updated: 2019-12-12 1:50 PM
[2019-12-12 1:50 PM]-Matthew Reidsma

The LibCal hours API is for some reason sending duplicate results for the Custom Text field in the hours module, which means that the hours are currently sowing that we are "Open until midnight Open until midnight." I have a ticket open with Springshare, and they have confirmed the issue. They are looking into it Unlikely to be resolved before tomorrow, when the custom text stops showing and the problem essentially fixes itself until next Exam Cram. :)

Minor Issue for DatabasesResolved


Began: 2019-10-28 12:48 PM Resolved: 2019-11-04 11:42 AM
Created On:2019-10-28 12:48 PM
Last Updated: 2019-11-04 11:42 AM
[2019-10-28 12:48 PM]-Marcia Lee

Attention Safari users - O'Reilly support has indicated that due to the ongoing Kincade Fire in Northern California they are experiencing power outages that will impact online access to the Safari platform, nationwide. Certain features available for Safari ebooks and the general www.oreilly.com website will not be accessible. If issues are experienced, content can be accessed directly (after log in) through www.learning.oreilly.com. This post will be updated as information is received from O' Reilly.

[2019-11-04 11:42 AM]-Marcia Lee

Safari appears to be back up and running as normal. Please report any ongoing access issues or concerns to erms@gvsu.edu.

Update for Databases


Created On: 2019-10-15 9:44 AM
By: Marcia Lee

It was recently discovered that Kanopy films are not compatible with certain iterations of Google Chrome and Mozilla Firefox without additional plugins. For students and faculty viewing Kanopy films in GVSU computer labs, it is recommended that Microsoft Edge or Internet Explorer are used as the browsers to stream. Our team is working with Kanopy on these access limitations and hoping these issues are resolved soon.

Update for Catalog


Created On: 2019-09-09 2:26 PM
By: Sara Simon

September Serial Solutions MARC Records 09/09/2019: We added 1124 new serial solutions journal Marc records today. We now have 98,909 total in our collection. ​

Update for Catalog


Created On: 2019-08-28 12:01 PM
By: Marcia Lee

We added 5,649 JSTOR Open Access e-book MARC records today.

Minor Issue for DatabasesResolved


Began: 2019-08-05 10:18 AM Resolved: 2019-08-05 1:47 PM
Created On:2019-08-05 10:18 AM
Last Updated: 2019-08-05 1:47 PM
[2019-08-05 10:18 AM]-Marcia Lee

Access issues with ICE Videos Library - per an email from ICE Videos' support team: "The streaming platform host used by ICE Videos is experiencing technical difficulties due to an issue with the SSL certificate. Our technical support team is aware of this error and working closely with our host to resolve the problem. We do not expect this to last long. Users may see an error like the following when you try to view ICE Videos: This site is not secure. If you have the option in your browser to continue to the site, such as "Accept and Continue" or "Go on to the webpage", you will be able to view videos as usual while we work to resolve the error message. We will let you know as soon as function returns to normal."

We will update this post as we receive information from the vendor.

[2019-08-05 1:47 PM]-Marcia Lee

This issue has been resolved.

Update for Homepage


Created On: 2019-07-16 4:27 PM
By: Marcia Lee

We added 2,182 SAGE Research Methods Case MARC records, 1,370 SAGE Research Method Video MARC records, and 968 SAGE Research Methods Reference MARC records today.

Update for Catalog


Created On: 2019-07-16 4:26 PM
By: Marcia Lee

We added 3,071 SAGE Business Case MARC records and 3,528 SAGE Video MARC records on 7/11/2019.

Update for Catalog


Created On: 2019-06-14 4:26 PM
By: Katie Motush

We added 10 new Docuseek MARC records today.

Update for Catalog


Created On: 2019-06-14 9:41 AM
By: Katie Motush

We added 1 new Oxford Reference MARC record today.

Update for Catalog


Created On: 2019-06-13 4:26 PM
By: Katie Motush

We added 11 new Credo MARC records today.

Update for Catalog


Created On: 2019-06-13 3:07 PM
By: Katie Motush

We added 900 new Academic Video Online MARC records today.

Update for Catalog


Created On: 2019-06-13 2:36 PM
By: Marcia Lee

Today we added 122 NBER MARC records.

Outage for SummonResolved


Began: 2019-06-05 4:13 PM Resolved: 2019-06-05 4:20 PM
Created On:2019-06-05 4:13 PM
Last Updated: 2019-06-05 4:20 PM
[2019-06-05 4:13 PM]-Matthew Reidsma

The Library Search (Summon) has been down for the past 10 minutes. Ex Libris is working to restore service!

[2019-06-05 4:20 PM]-Matthew Reidsma

Summon appears to be returning results again.